Get Connected with Care
When it comes to your health, and the health of your family members, getting connected with the right care at the right time by the right health care provider can make all the difference in the world. Central west Ontario is served by a wide range of health service providers including two hospitals, 22 long-term care centres, and a wide range of community-based services.
This section contains a brief description of the health service providers available in our communities with links to their respective websites.
Addictions
Community Care Access Centres
Community Health Centres
Community Support Services
Hospitals
Long-Term Care Facilities
Mental Health Services
Other Service Providers
Additional Health Resources
ADDICTIONS
Addiction Services – William Osler Health Centre
www.williamoslerhc.on.ca
William Osler Health Centre’s Addiction Service serves residents in the Regions of Halton and Peel and offers a withdrawal management centre, addiction counseling services and problem gambling counseling services.
COMMUNITY CARE ACCESS CENTRES
Central West CCAC
www.ccac-ont.ca
The Central West CCAC can provide you with information on the numerous community resources available in Peel such as service provider agencies, long-term care homes and alternative housing options and community support services. Staff can assist you in planning and making informed choices about health care options.
COMMUNITY HEALTH CENTRES
Rexdale Community Health Centre (RCHC)
www.rexdalechc.com
RCHC is a multi-service centre providing primary health care settlement, community support and community development activities for women, families, youth, adults and seniors of diverse culture. RCHC provides free anonymous HIV testing, pregnancy testing, free condoms, birth control counseling, and sexuality/relationship counseling. It serves the communities of Brampton, Mississauga and Toronto. Services are available in Hindi, Italian, Punjabi, Spanish and Urdu.
COMMUNITY SUPPORT SERVICES
Alzheimer Society of Dufferin County
www.alzheimerdufferin.org
The Alzheimer Society of Dufferin County offers caregiver support for individual and family counseling, early stage support for individuals with dementia, peer support, public education, and staff and volunteer training.
Brampton Meals on Wheels
http://peel.cioc.ca/details.asp?RSN=18030
Brampton Meals on Wheels provides hot nutritious meals to seniors and persons with disabilities who, for short or long periods of time, are unable to manage their own food preparation. Services are offered in Brampton.
Caledon Community Services
www.caledoncommunityservices.org
Caledon Community Services is a not-for-profit health and social service agency offering seniors support services, supportive housing, respite/caregiver relief, transportation services, crisis support, counseling, volunteer services, clinics and community information.
Caledon Meals on Wheels
www.cmow.org
Caledon Meals on Wheels provides meal services and social programs to residents living in the Town of Caledon, Orangeville and rural Dufferin. Services include hot and frozen meals, volunteer visiting, security checks, congregate dining, books on wheels and a home support exercise program.
CANES (Central and North Etobicoke Home Support Services)
www.canes.on.ca
CANES provides home support services for seniors and adults with disabilities to enable them to remain in their community and environment in safety and dignity. Services include personal care, homemaking, respite care, caregiver support and counseling, home maintenance, friendly visiting, supportive housing, and newcomer elderly outreach.
Cheshire Homes – Peel
http://peel.cioc.ca/details.asp?RSN=18056
Peel Cheshire Homes is a non-profit organization that offers a wide variety of services including supportive housing, community outreach and respite care to community residents with a physical disability or acquired brain injury. Offers 24-hour attendant care to 12 residents in a co-operative setting. Serves Brampton, but will consider out of region applicants.
Dufferin County Community Support Services
www.dufferincounty.on.ca
Dufferin County Community Support Services assists elderly persons and physically disabled adults to remain in their own home by planning and coordinating a wide range of support services. Services include an adult day program, care provider services, home help, respite, home maintenance, volunteer services, transportation, meals on wheels and friendly visiting.
Holland Christian Homes
www.hch.ca
Located in Brampton, Holland Christian Homes serves the Christian community providing accommodation for the elderly in six apartment buildings and two nursing manors.
Hospice Caledon
www.hospicecaledon.ca
Hospice Caledon offers support to individuals and their families who are experiencing life challenging illnesses or are grieving a loss. Services include a breast cancer support group, in-home volunteer visiting, a day program, children’s programs, a multi-generational grief support group, an adolescent grief support group and a resource library.
Hospice Dufferin
www.hospicedufferin.com
Hospice Dufferin provides comfort and support to clients and their families who face a life-threatening illness or bereavement. Services include one-on-one support, day programs, caregiver support, bereavement support, training and education and a resource library. Located in Orangeville, services are available throughout Dufferin county in the hospital, the home or in their facility.
Punjabi Community Health Services
www.punjabiservices.com
The Health Centre offers a variety of programs to support a healthy and vibrant community including a food bank for women, counseling program, gambling counseling, heart health/chronic disease prevention and translation services.
Regional Municipality of Peel
www.peelregion.ca
The Region of Peel offers a wide range of health, social and housing services. It includes the cities of Brampton and Mississauga and the Town of Caledon.
Richview Residence Supportive Housing
www.rrsh.ca
Richview Residence Supportive Housing Corporation is a non-profit, charitable community agency. It offers a range of home support services to tenants living in the Richview Residence complex which is funded by the Ministry of Health and Long-Term Care. The residence supports people with acute, chronic and palliative conditions.
United Achievers Community Services
www.unitedachievers.org
United Achievers Community Services is a non-profit, multi-service organization primarily serving Peel Region’s Caribbean and Black communities through the delivery of culturally sensitive programs, support, resources, education and training.
HOSPITALS
Headwaters Health Care Centre
www.headwatershealth.ca
Serving the residents of Dufferin-Caledon, Headwaters Health Care Centre provides services at Headwater Orangeville, a 108-bed acute care hospital, and at Headwaters Shelburne, a 33-bed complex continuing care facility. Patient care services include cardiac wellness, chemotherapy, diabetes education, diagnostic imaging, dialysis, emergency services, obstetrics, occupational therapy, ophthalmology, paediatrics, palliative care, pastoral care, physiotherapy, respiratory therapy, sexual assault/domestic violence services, speech-language pathology and surgical services.
William Osler Health Centre
www.williamoslerhc.on.ca
William Osler Health Centre is the largest community hospital in Ontario and includes Peel Memorial Hospital and Etobicoke General Hospital. As a regional referral centre, William Osler serves residents of Etobicoke, Brampton and the surrounding communities. Programs and services offered include addiction services, ambulatory care, continuing care, critical care, diagnostic imaging, dialysis, emergency services, general and internal medicine, Lifeline services, mental health services, spiritual and religious care, surgical services and women’s and children’s healthcare services.
LONG-TERM CARE FACILITIES
BOLTON
King Nursing Home
http://peel.cioc.ca/details.asp?RSN=18076
King Nursing Home is a long-term care home for persons with chronic mental disorders who qualify through a CCAC assessment and for an older frail population who can no longer manage living in the community.
The Davis Centre
www.peelregion.ca/ltc/davis/index.htm
The Davis Centre is a 64-bed long-term care centre serving the Peel community. Services include nursing and personal care, medical care, rehabilitation services, social work and recreational and therapeutic programming. Foot care, dental care, and audiology and optometry services are also available.
BRAMPTON
Burton Manor
www.regencycare.ca/burtonmanor.htm
Burton Manor is a long-term care residence for both independent seniors and for those who require quality care and is centrally located in a well-established neighborhood community.
Extendicare
www.extendicare.com/facilities/brampton/main.htm
Extendicare Brampton is a new, 150-bed long-term care centre. Six resident areas are home to 23 or 26 people. Offers 24-hour nursing care. In-house and visiting services include physiotherapy, x-ray and lab, foot care and dentistry.
Faith Manor Nursing Home
www.hch.ca
Faith Manor is a fully accredited 120-bed nursing home providing 24-hour a day nursing care. Admission is coordinated through the Community Care Access Centre of Peel.
Grace Manor
www.hch.ca
Grace Manor is a long-term care residence that features five resident home areas, with each one housing 24 residents. The Manor includes a barrier-free, designated secure area for cognitively impaired residents. Admission is coordinated through the Community Care Access Centre of Peel.
Leisureworld Caregiving Centre – Brampton Meadows
www.leisureworld.ca
Leisureworld – Brampton Meadows is a state-of-the-art long-term care facility that is home to 160 residents who can opt for accommodation in either a private or shared room. It offers a home-like environment that encourages community involvement.
Leisureworld Caregiving Centre – Brampton Woods
www.leisureworld.ca
Leisureworld – Brampton Meadows is a state-of-the-art long-term care facility that is home to 160 residents who can opt for accommodation in either a private or shared room. It offers a home-like environment that encourages community involvement.
Peel Manor
www.peelregion.ca/ltc/peel/services.htm
Peel Manor is a 177-bed long-term care residence that offers a home-like environment for residents. Among the services it provides are nursing and personal care, medical care, rehabilitation services, social work services and recreational and therapeutic care.
Specialty Care Woodhall Park
www.specialty-care.com/317WoodhallPark.html
Specialty Care Woodhall Park is a long-term care residence that opened in the spring of 2004. Nursing staff are available 24 hours a day to provide dementia care, palliative services, and other long-term care services.
Tall Pines Long-Term Care Centre
www.peelregion.ca/ltc/pines/index.htm
Tall Pines is one of Brampton’s newest long-term care centres. It offers six resident home areas, each one home to 27 residents and providing living, dining and recreation areas. Among the services it provides are nursing and personal care, medical care, rehabilitation services, social work services and recreational and therapeutic care.
The Village of Sandalwood Park
www.oakwoodretirement.com/sandalwood.html
The Village of Sandalwood Park is a unique continuum of care community for seniors offering a full range of care support levels. It includes a 120-bed long-term care facility, with plans in place for a 200-bed retirement home, and a 50-unit seniors apartment complex for independent seniors. The long-term care facility provides a younger adult unit and addresses the unique care needs of persons with acquired brain injury, Huntington’s Disease, Multiple Sclerosis, etc.
Tullamore Nursing Home
www.peel.cioc.ca(type ‘Tullamore Nursing Home’ into the search box)
Tullamore is a 159-bed long-term care residence offering 24-hour nursing and personal care. Its programs include Alzheimer and respite care, occupational therapy, physiotherapy and palliative care.
ETOBICOKE
Central Park Lodge Westside
www.cplcanada.com
Central Park Lodge is a long-term facility offering a home-like environment. It offers 24-hour nursing care and supervision and 24-hour on-call medical care. Services offered include physiotherapy and restorative care programs, social work services, foot care and dental services.
Kipling Acres
www.toronto.ca/homesfortheaged/kiplingacres.htm
Kipling Acres is an accredited long-term care home for 335 residents. It offers a full range of services including nursing, medicine, food and nutrition, rehabilitation, recreation, social work, spiritual and religious care, complementary care, and music and art therapy. It also offers a program for young adults who need admission to long-term care.
Leisureworld Caregiving Centre – Etobicoke
www.leisureworld.ca
Leisureworld – Etobicoke is a state-of-the-art long-term care facility that is home to 160 residents who can opt for accommodation in either a private or shared room. It offers a home-like environment that encourages community involvement. Two of the facility’s five living areas are dedicated to meeting the cultural and linguistic needs of residents of Italian descent.
Versa-Care Centre
www.cplcanada.com
Versa-Care Centre in Rexdale is a long-term care facility offering a home-like environment. It offers 24-hour nursing care and supervision, and 24-hour on-call medical care. It is located adjacent to William Osler Health Centre – Etobicoke General Hospital.
MALTON
Malton Village Long-Term Care Centre
www.peelregion.ca/ltc/malton/index.htm
Malton Village Long-Term Care Centre is a 160-bed centre that offers its residents a comfortable, home-like setting. It offers nursing and personal care, medical care, rehabilitation services, social work and recreational and therapeutic programming. Foot care, dental care, and audiology and optometry services are also available.
ORANGEVILLE
Avalon Care Centre
http://peel.cioc.ca/details.asp?RSN=14813
Avalon Care Centre is a fully accredited long-term care facility adjoined by an independent living retirement lodge. It provides daily support and supervision to seniors who require ongoing nursing and medical care.
SHELBURNE
Dufferin Oaks Home for the Aged
http://www.dufferincounty.on.ca/government_section.aspx?id=56
Dufferin Oaks is a 160-bed non-profit long-term care centre owned and operated by the County of Dufferin. Located in the town of Shelburne, it offers 24-hour nursing care, and a number of programs and services including restorative care and special programs for the cognitively impaired.
Shelburne Residence Nursing & Retirement Home
http://communitylinks.cioc.ca/details.asp?UseCICVw=33&RSN=1352&Number=170
Shelburne is a long-term care facility offering 28 retirement home rooms and 60 nursing home rooms. It serves residents in Dufferin County.
WOODBRIDGE
Pine Grove Lodge
www.chartwellreit.ca/home_locations/pine_grove.htm
Pine Grove Lodge is a fully accredited retirement residence and long-term care centre. Serving 150 residents, it offers a home-like environment and provides 24-hour nursing and personal care. Social, recreational and physical activity programs are available.
MENTAL HEALTH SERVICES
Canadian Mental Health Association – Peel Branch
www.cmhapeel.ca
CMHA Peel offers supportive programs to people impacted by mental illness. Among the many services available are case management, court support, crisis support, day programs, early intervention, drop-ins, education, employment, housing, information and referral, outreach, peer support and youth support.
Child & Adolescent Clinic - William Osler Health Centre
www.williamoslerhc.on.ca
A 10-bed inpatient unit and 7-space day hospital provide comprehensive care to children and adolescents up to the age of 18 who are experiencing acute psychiatric symptoms. Admission is on a planned, voluntary basis. Serves residents in North Peel (Brampton and Caledon).
Community Mental Health Clinic (Adult) – William Osler Health Centre
www.williamoslerhc.on.ca
The Adult Community Mental Health Clinic, located in Brampton, offers a wide range of psychotherapeutic, supportive and educational services to adult clients, 16 years of age and over who are experiencing mental health problems.
Crisis Services – William Osler Health Centre
www.williamoslerhc.on.ca
A Crisis Intervention Team provides assessment and intervention to those who have severe and persistent mental illness, mental health problems, and/or who are in distress because of psychosocial stresses. Families and/or significant others are included in the intervention.
Family Transition Place
www.familytransitionplace.ca
Family Transition Place provides safety, support and hope to abused women, children and the community. It offers a 24-hour crisis/info line, individual and group counseling, an emergency shelter, transitional support, legal support, children’s services, men’s services and workshops for women.
Friends and Advocates Peel
www.fapeel.org
Friends and Advocates Peel is a non-profit, non-medical, community-based adult mental health program. It provides a variety of support services to those who have experienced and are recovering from mental/emotional distress which has led to social isolation so that they can recover and maintain themselves as active participants in their community. Serves the Region of Peel.
Peace Ranch
www.peaceranch.com
Peace Ranch is a non-profit, community mental health program on a small farm in Caledon Hills. It provides an opportunity for adults with serious mental illness to work toward a more self-reliant and satisfying life through participation in a residential therapeutic farm community.
Reconnect Mental Health Services
www.reconnect.on.ca
Reconnect is a community-based mental health service providing support for adults, ages 16 and over, experiencing significant and/or longstanding mental health problems that seriously affect their lives. Located in Etobicoke.
Supportive Housing in Peel (SHIP)
www.shipshey.ca
SHIP is a mental health agency providing safe, affordable housing for people with mental illness in Peel and Etobicoke/York. The overall goal of the program is to enable clients to live interdependently in the community in an atmosphere of support, cooperation, understanding and affordability.
OTHER SERVICE PROVIDERS
African Community Services of Peel
www.africancommunityservices.com
Located in Brampton, African Community Services of Peel is a non-profit, community-based organization whose main objective is to provide settlement, integration, education and social services to the community.
Alanon/Alateen
www.al-anon.alateen.on.ca
Alanon/Alateen is a community resource providing support to anyone affected by a relative or friend’s drinking. Alanon is a fellowship of relatives and friends of alcoholics who meet anonymously to share their experience, strength and hope to solve their common problems. Alateen is designed for younger relatives and friends of alcoholics through their teen years. Meetings are available in Brampton.
Alcoholics Anonymous
www.aatoronto.org
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Meetings are available in Brampton and Bolton.
Alzheimer Society of Peel – Brampton Day Centre
www.alzheimerpeel.com/dayprogram/dayprogram.html
The Day Centre program is uniquely designed for individuals with Alzheimer Disease or other irreversible dementias. An individual service plan is developed in consultation with each participant and family.
Arthritis Society Peel Region and Dufferin County
www.arthritis.ca (go into ‘local programs and information – Ontario – contact us’)
This website offers a health promotion section to help people who suffer from arthritis to become better informed on exercise techniques, educational seminars and connect through a discussion board to share stories and tips.
Brampton Caledon Community Living
www.bcclnet.com/bccl/service_support.htm
Brampton Caledon Community Living supports people with a developmental disability, in partnership with their families and the community, to lead enriched and meaningful lives.
Brampton Multicultural Community Centre
www.bmccentre.org
Brampton Multicultural Community Centre is a community-based, non-profit social service organization serving immigrants, newcomers and the community at large within the Peel Region. It helps individuals with social, educational, employment and language barriers.
Brampton Neighborhood Resource Centre
www.bnrc.org
Brampton Neighborhood Resource Centre offers community-based programming to meet the needs of families in Brampton. Services include information and referral, preschool programs, educational programs, drop-in and outreach programs, youth programs, support groups and employment services.
Canadian Cancer Society – Brampton/Caledon/Georgetown/Dufferin County Unit
www.cancer.ca (click on Ontario and ‘contact us’ to find local unit)
This website provides comprehensive and credible information on cancer, risk reduction and treatment. The Society provides support for people living with cancer, family members and friends.
Canadian Red Cross – Peel Branch
www.redcross.ca (click on ‘In Your Community – Ontario – Central Region’)
Red Cross offers a variety of community initiatives to support residents with limited mobility to continue living independently in their own homes including friendly visiting, a homemaker service, meals on wheels, transportation services, a home safety program and medical equipment.
Care Partners Peel
www.carepartners.ca
Care Partners is a Canadian community nursing agency. The majority of their services are provided through the Community Care Access Centre of Peel and include wound management, post-surgical care, care of the fragile elderly, IV therapy, blood transfusions and peritoneal dialysis.
Catholic Cross Cultural Services
www.cathcrosscultural.org
Catholic Cross Cultural Services is a non-profit agency providing services that assist in the settlement and integration of immigrants and refugees. Services are available in 30 different languages. Serves Peel Region.
City of Toronto Long Term Care Homes and Services
http://www.toronto.ca/homesfortheaged/index.htm
Toronto Homes for the Aged are owned and operated by the City of Toronto and are directly accountable to City Council. As a major provider of long-term care in Toronto, we offer a continuum of services to clients in the community and residents in the 10 long-term care homes.
ConnexOntario Health Services Information (Addiction & Mental Health)
www.connexontario.ca
ConnexOntario is a new service designed to improve access to alcohol and drug, gambling and mental health services for the people of Ontario.
Hong Fook Mental Health Association
www.hongfook.ca
Hong Fook works with the Cambodian, Chinese, Korean and Vietnamese communities to support people with linguistic and cultural barriers to gain access to mental health services. The Association provides counseling, case management, assessment, consultation, advocacy, psycho-educational workshops, self-help and mutual support groups and housing services.
Hospice of Peel
www.hospiceofpeel.com
Hospice of Peel provides a special kind of care to individual living with a life threatening illness and their family members. Services provided include: case management support, a day hospcie program, in-home volunteer support, spiritual and bereavement care.
India Rainbow Community Services of Peel
www.indiarainbow.org
India Rainbow is a non-profit, community-based organization that provides support to help the immigrant community integrate into mainstream Canadian society through education, training, counseling, referral, information and bridging barriers.
Kerrys Place West Autism Services
www.kerrysplace.org
Community services provides consultation and support to individuals, families, schools and other agencies regarding the issues surrounding Pervasive Developmental Disorder Spectrum. Serving Peel/Halton, Dufferin and Wellington.
Ontario March of Dimes – West Central Region Branch
www.dimes.on.ca
March of Dimes is the largest community-based rehabilitation and advocacy organization in Ontario for people with physical disabilities. Offers a wide range of programs and services to help increase independence and community participation. Serves the districts and municipalities of Peel and Dufferin.
Peel Addiction Assessment and Referral Centre (PAARC)
http://peel.cioc.ca/details.asp?RSN=16366
The Centre provides services to individuals concerned with their own or another’s involvement with alcohol or drugs. PAARC also offers specialized outreach services for older adults experiencing multiple and complex concerns including alcohol and/or other substance abuse and gambling.
Peel Community Connections
www.peelcommunityconnections.com
Peel Community Connections facilitates the integration of newcomers into Canadian society through research, public education, training, community programs, and the development of resources and services.
Peel HIV/AIDS Network (PHAN)
www.phan.ca
PHAN provides practical and emotional support to people living with and affected by HIV/AIDS including one-to-one counseling and support, financial assistance, support groups, buddy support, advocacy, community referrals and street outreach for drug users.
Peel Senior Link
www.peelseniorlink.com
Peel Senior Link provides personal care and home-making services, helping seniors live with dignity, stability and safety. Serves seniors in Brampton and Mississauga and is accessible through the Community Care Access Centre of Peel.
Rapport Youth and Family Services
http://www.rapportyouth.com
Rapport Youth and Family Services offers a youth counseling program, a counseling program for families at risk and the ECLYPSE Youth Drop-In Centre (Brampton). Services are available to residents in Region of Peel.
Somali Canadian Association of Etobicoke
www.somalicanadian.com
This association is a non-profit, community based organization aimed at assisting Somali newcomers to adjust to life in Canada. It also works with government and social organization to ensure service delivery is sensitive to the needs of Somali clients.
Telecare Distress Centre Brampton
www.telecarebrampton.org
Telecare Distress Centre is a non-profit organization providing emotional support, crisis and suicide intervention and community information and referrals to individuals in the Region of Peel and its surrounding areas. It offers a 24-hour Crisis Support & Community Referral Line.
Transhelp (Region of Peel)
www.region.peel.on.ca/transhlp/users-guide.htm
The Transhelp transportation service is available to Region of Peel residents who regularly use a wheelchair due to functional mobility problems or are physically unable to board public transit vehicles.
ADDITIONAL HEALTH RESOURCES
Canada’s Food Guide
www.hc-sc.gc.ca/fn-an/food-guide-aliment/index_e.html
Provides background information on the newest version of Canada’s Food Guide, with an interactive tool for developing your personal online food guide.
End-of-Life Information Service
www.hospicelifeline.com
Hosted by the Hospice Association of Ontario, this website provides information about a wide range of hospice palliative care services and resources including hospice palliative care programs, hospice palliative care units, community-based services, pain and symptom management, bereavement support services and palliative care education.
HealthyOntario
www.healthyontario.com/Home.htm
This website provides Ontarians with a world-leading web destination for trusted health information, services and advice for healthier living. Created by the Ontario Ministry of Health Promotion, the site contains original content, indepth feature articles, health assessment tools, health and medical information, healthcare services available in Ontario, and links to other Ontario and not-for-profit health and wellness websites.
Ontario Wait Times
www.health.gov.on.ca/transformation/wait_times/wait_mn.html
This website tells patients what the wait times are for particular medical procedures in your area. Procedures covered include cancer surgery, cardiac (heart), cataract surgery, diagnostic scans (MRI, CT Scan) and joint replacement (hips, knees).
Peel Information Network
www.pinet.on.ca
The Peel Information Network provides a community information database providing access to information about social, health, community and government services for people in the Peel Region. It features more than 1,700 resources.
Telehealth Ontario
www.health.gov.on.ca/english/public/program/telehealth/telehealth_mn.html
Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The Nurse can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.