Resources for Physicians

LHINs do not have formal funding or planning authority for most primary care models, with the exception of primary care services provided through Community Health Centres which are directly funded by and accountable to the LHINs. However, both LHINs and primary care physicians view physician involvement in priority settings, strategy development and health system planning as critical for success.

The items below will give you access to the resources specifically made available for physicians. Feel free to visit the rest of our website for more information on the LHIN and how it is working to transform the local health system.

Central Intake Program and Rapid Access Clinic Pathway for Hip and Knee Osteoarthritis

The Central Intake Program and Rapid Access Clinic (RAC) Pathway is part of a province-wide initiative to streamline care by implementing centralized referral systems in each LHIN for hip and knee osteoarthritis. This approach creates a single intake point for hip and knee osteoarthritis referrals that enables patients to visit a RAC for assessment within two to four weeks of referral. At the RAC, a team of trained advanced practice providers will assess patients and recommend treatment options. The Central Intake Program and RAC Pathway will help to:

  • Achieve shorter wait times for patients with timely, comprehensive assessments
  • Improve communication between patients, primary care and surgeons
  • Provide support for patients who are non-surgical candidates to help them better manage their condition in the community 

Primary care providers can refer patients to the Central Intake Program by either embedding the common referral form into their electronic medical record to submit by autofax, manually faxing the common referral form to 1-855-508-6692 or registering with Novari* to submit via eReferral. 

*The Central Intake Program is enabled by the Novari eReferral platform. If your practice or organization requires access, please submit the system access form to the Central West LHIN Helpdesk.

To learn more about the Central Intake Program and RAC Pathway, please see the resources below.


The Telehomecare program enables chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF) patients to manage care from the comfort of their own home. As part of the program, patients are wirelessly connected to nurses who provide remote monitoring and regular health coaching sessions to help these individuals better manage their conditions.

Patients continue to have appointments with their existing health care providers as needed, while working with dedicated nurses to set goals and learn how to manage their health through easy-to-use home monitoring equipment. The goals of Telehomecare include improving patient self-management, reducing emergency department visits and fewer hospital admissions.

To learn more about Telehomecare please see the resources below.



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